Industries › Administrative and Support and Waste Management and Remediation Services › Administrative and Support Services › Business Support Services
NAICS 5614Industry group0.4% of all approvals
SBA loans for business support services
7(a) and 504 approvals to businesses SBA classifies under NAICS 5614, with the lenders and states behind them.
SBA approvals by fiscal year. The federal fiscal year runs 1 October to 30 September, so FY2025 is 1 October 2024 to 30 September 2025. *FY2026 is open: approvals to 30 Jun 2026 only.
Businesses classified under NAICS 5614, business support services, received 1,478 SBA loan approvals worth $602M in FY2021 to FY2025 (1,437 7(a), 41 504).
That is 0.4% of all approvals. Set against the 29,171 establishments the Census Bureau counts in the industry, it comes to 50.7 approvals per 1,000 establishments; across all industries the figure is 41.0.
In FY2025 there were 397 approvals, up 20% on FY2024. The median 7(a) approval was $272K, against $190K for all industries, and 48.9% of approvals went to franchise businesses.
Of 7(a) loans approved in FY2010 to FY2021 and disbursed, SBA records 7.6% as charged off, above the 6.6% for all industries.
Loan status is as recorded by SBA at the data date; charge-off rates are computed on loans approved at least five fiscal years ago. Jobs supported are self-reported estimates from the SBA loan application, which SBA does not review, audit or validate. Data through 30 Jun 2026.
Volume by fiscal year
| Fiscal year | 7(a) approvals | 7(a) dollars | Median 7(a) | 504 approvals | 504 dollars | All approvals | Jobs supported, as reported |
|---|---|---|---|---|---|---|---|
| FY2026* | 226 | $96.2M | $250K | 5 | $5.5M | 231 | 2,361 |
| FY2025 | 390 | $139M | $250K | 7 | $5.7M | 397 | 3,058 |
| FY2024 | 321 | $135M | $280K | 9 | $10.1M | 330 | 3,149 |
| FY2023 | 293 | $112M | $270K | 5 | $2.5M | 298 | 2,346 |
| FY2022 | 228 | $100M | $288K | 12 | $6.6M | 240 | 2,460 |
| FY2021 | 205 | $88.3M | $276K | 8 | $3.3M | 213 | 2,099 |
| FY2020 | 141 | $47.8M | $182K | 12 | $7.8M | 153 | 1,835 |
| FY2019 | 163 | $53.5M | $165K | 9 | $8.7M | 172 | 1,413 |
| FY2018 | 169 | $55.8M | $160K | 11 | $9.6M | 180 | 2,406 |
| FY2017 | 218 | $74.5M | $150K | 11 | $6.0M | 229 | 2,849 |
| FY2016 | 209 | $69.1M | $150K | 10 | $3.3M | 219 | 2,402 |
SBA records the NAICS code in force when a loan was approved. The 2022 NAICS revision renumbered parts of retail trade and information, so some lines of business appear under one code before FY2023 and another after. FY2016–FY2020 approvals under this code: 953.
Lenders most active in this industry
By number of approvals, FY2021–FY2025; 272 lenders had at least one.
| # | Lender | Approvals | Dollars | Share | |
|---|---|---|---|---|---|
| 1 | The Huntington National BankColumbus, OH | 245 | $72.2M | 16.6% | |
| 2 | Bank of America, National AssociationCharlotte, NC | 72 | $40.8M | 4.9% | |
| 3 | U.S. Bank, National AssociationCincinnati, OH | 62 | $24.4M | 4.2% | |
| 4 | United Community BankGreenville, SC | 49 | $21.5M | 3.3% | |
| 5 | Newtek Bank, National AssociationMiami, FL | 48 | $22.9M | 3.2% | |
| 6 | Northeast BankLewiston, ME | 46 | $6.8M | 3.1% | |
| 7 | Wells Fargo Bank National AssociationSioux Falls, SD | 41 | $11.5M | 2.8% | |
| 8 | Readycap Lending, LLCBerkeley Heights, NJ | 40 | $8.4M | 2.7% | |
| 9 | TD Bank, National AssociationWilmington, DE | 40 | $8.1M | 2.7% | |
| 10 | BayFirst National BankSaint Petersburg, FL | 36 | $6.2M | 2.4% | |
| 11 | Citizens BankElizabethton, TN | 31 | $15.3M | 2.1% | |
| 12 | Manufacturers and Traders Trust CompanyBuffalo, NY | 28 | $5.4M | 1.9% | |
| 13 | Merchants Bank of IndianaCarmel, IN | 27 | $12.3M | 1.8% | |
| 14 | KeyBank National AssociationCleveland, OH | 22 | $6.9M | 1.5% | |
| 15 | JPMorgan Chase Bank, National AssociationColumbus, OH | 22 | $5.0M | 1.5% | |
| 16 | Celtic Bank CorporationSalt Lake City, UT | 21 | $4.0M | 1.4% | |
| 17 | The Bancorp Bank National AssociationSioux Falls, SD | 19 | $8.2M | 1.3% | |
| 18 | Live Oak Banking CompanyWilmington, NC | 18 | $16.1M | 1.2% | |
| 19 | CDC Small Business Finance Corp.San Diego, CA | 14 | $2.8M | 0.9% | |
| 20 | Old National BankEvansville, IN | 11 | $10.5M | 0.7% |
States
| # | State of the business | Approvals | Dollars | Share | |
|---|---|---|---|---|---|
| 1 | California | 202 | $94.1M | 13.7% | |
| 2 | Florida | 153 | $76.0M | 10.4% | |
| 3 | Texas | 101 | $40.2M | 6.8% | |
| 4 | New York | 78 | $31.0M | 5.3% | |
| 5 | Georgia | 71 | $28.2M | 4.8% | |
| 6 | Pennsylvania | 70 | $24.1M | 4.7% | |
| 7 | Ohio | 67 | $21.4M | 4.5% | |
| 8 | North Carolina | 55 | $26.0M | 3.7% | |
| 9 | Illinois | 54 | $16.7M | 3.7% | |
| 10 | New Jersey | 45 | $15.1M | 3.0% | |
| 11 | Michigan | 40 | $28.0M | 2.7% | |
| 12 | Massachusetts | 36 | $9.0M | 2.4% | |
| 13 | Washington | 35 | $12.7M | 2.4% | |
| 14 | Indiana | 34 | $13.4M | 2.3% | |
| 15 | Minnesota | 32 | $15.9M | 2.2% |
Franchise brands
48.9% of approvals carried a franchise code.
| # | Brand | Approvals | Share | |
|---|---|---|---|---|
| 1 | The UPS Store | 637 | 43.1% | |
| 2 | PostalAnnex+ | 29 | 2.0% | |
| 3 | PostNet | 12 | 0.8% | |
| 4 | Office Evolution | 6 | 0.4% | |
| 5 | Minuteman Press | 5 | 0.3% | |
| 6 | Pak Mail | 5 | 0.3% | |
| 7 | AIM Mail | 3 | 0.2% | |
| 8 | Transworld Business Advisors | 3 | 0.2% | |
| 9 | Parcel Plus | 2 | 0.1% | |
| 10 | Apex Fun Run | 2 | 0.1% |
Approval sizes
- $50,000 or less16.8%249
- $50,001 to $150,00016.1%238
- $150,001 to $350,00032.1%474
- $350,001 to $1 million28.4%420
- $1 million to $2 million4.5%66
- Over $2 million2.1%31
Age of the businesses
- Existing, more than 2 years old39.0%576
- New business, 2 years or less17.1%252
- Startup, loan funds will open the business25.0%369
- Change of ownership19.0%281
Charge-offs against all industries
| Loans approved FY2010–FY2021 | This industry, 7(a) | All 7(a) | This industry, 504 | All 504 |
|---|---|---|---|---|
| Approvals in these years | 2,417 | 639,905 | 159 | 85,591 |
| Cancelled or never disbursed | 273 | 79,313 | 29 | 12,514 |
| Disbursed loans | 2,144 | 560,592 | 130 | 73,077 |
| Paid in full | 1,683 | 435,813 | 78 | 35,491 |
| Charged off | 164 | 36,891 | 0 | 905 |
| Still outstanding (status exempt from disclosure) | 297 | 87,888 | 52 | 36,681 |
| Charged off, share of disbursed loans | 7.6% | 6.6% | 0.0% | 1.2% |
| Dollars charged off, share of disbursed dollars | 3.8% | 2.5% | 0.0% | 0.9% |
| Dollars charged off | $24.2M | $5.70bn | $0 | $499M |
Against all industries
| FY2021–FY2025 | NAICS 5614 | All industries |
|---|---|---|
| Median 7(a) approval | $272K | $190K |
| Median 504 approval | $538K | $657K |
| Average approval | $408K | $573K |
| Approvals per 1,000 establishments | 50.7 | 41.0 |
| Approvals to franchise businesses | 48.9% | 11.2% |
| Jobs supported per approval, as reported | 8.9 | 10.5 |
Questions and answers
Which lenders make the most SBA loans for business support services?
By approvals in FY2021 to FY2025: The Huntington National Bank (245), Bank of America, National Association (72), U.S. Bank, National Association (62), United Community Bank (49), Newtek Bank, National Association (48). 272 lenders had at least one.
How large are typical SBA loans for business support services?
The median 7(a) approval was $272K and the median 504 approval $538K; the average across both programs was $408K.
What share of SBA loans for business support services are charged off?
Of 7(a) loans approved in FY2010 to FY2021 and disbursed, 7.6% are recorded as charged off, against 6.6% for all industries; for 504 loans, 0.0% against 1.2%.
Which states have the most SBA loans for business support services?
California (202), Florida (153), Texas (101), New York (78), Georgia (71).
Is SBA lending for business support services rising?
Approvals in the three latest complete fiscal years total 1,025, against 606 in the three before: rising (+69%).
About these figures
Figures are totals of the Small Business Administration's 7(a) and 504 FOIA loan files, data through 30 Jun 2026. SBA updates the files quarterly. Counts are loan approvals, including approvals later cancelled; the five-year window is FY2021–FY2025, the five latest complete fiscal years. Charge-off rates use only loans approved in FY2010–FY2021, at least five fiscal years ago, and count disbursed loans SBA records as charged off. Loans are listed under the lender they are assigned to today. Establishment counts are from the Census Bureau's County Business Patterns 2023, which leaves out most farms, government and businesses without employees. Dollar figures behind fewer than three approvals are not shown, and no borrower is named anywhere on this site.Methodology · Report an error